Last Modified: 12 July 2018
offices are at 20/F Central Tower, 28 Queen’s Road, Central, Hong Kong and its affiliate companies,
(collectively referred to herein as “TotallyAwesome,” “us” or “we”) collects, uses and shares
www.totallyawesome.tv website (“Site”). It does not apply to any third party websites or mobile apps
or our advanced services such as our advertising platform, AwesomeAds or our compliance as a service
tool, Kids Web Services. Their privacy policies are available at these links,
Kids Web Services Policy.
What is being collected on the Site?
1.1 Contact Information
We collect and process personal information from users in a variety of ways, including, but not
limited to, when they visit the Site, subscribe to our newsletters and in connection with other
activities, or resources we make available on our Site – for example to register for an event or to
contact us in relation to an enquiry or a job opportunity. Depending on the activity, you may be
asked for your name, email address, phone number, website or work details/role. We will collect this
information from users only if they voluntarily submit such information to us. Users can always
refuse to provide personal information; however this may prevent them from engaging in certain
Site-related activities. The Site is not intended for children under the age of 16 and we do not
knowingly solicit or collect personal information from children under 16 through the Site. If you
believe that we may have unintentionally collected personal information from a child under 16,
1.2 Technical Information
We collect non-personal information about Site visitors whenever they interact with our Site.
Non-personal information may include the name of the user’s browser, type of computer, or their
operating system. TotallyAwesome, like many other website operators, uses analytics for the purpose
of analyzing our user base and improving the performance of our Site. The third party service
providers performing these services on our behalf, as well as their opt-out choices, are as follows:
small text files that a website sends to your computer while you are viewing the website. We and
because they allow us to recognize a user’s device, make our Site work better and enable us to keep
advertising to you. You can choose to have your computer warn you each time a cookie is sent, or you
can choose to turn off all cookies. You can do this through your browser (e.g. Internet Explorer,
Firefox) settings. If you turn cookies off, you may not have access to many features that make your
web experience smoother and parts of our Site may not function properly.
2. Why are we collecting personal information on the site?
For users in Europe, we are the data controller in respect of your personal information for the
purposes of the General Data Protection Regulation (EU) 2016/679.
2.2 To help with your use of the Site.
We use Contact Information, Technical Information and Cookies to manage your use of our Site. Where
we process personal information for our legitimate business interests, we do so in order to provide
and manage our Site and to offer our visitors an engaging user experience.
2.3 To improve our Site and user experience.
We may use feedback you provide to improve our products and services and for our internal
2.4 To encourage engagement with our blog.
If you have posted to one of our blogs, we will use and process your name and email address whenever
you leave a comment. Your name and any information you post or disclose will become public
information and is available to other users of the Site and to the general public. Your email will
not be posted publicly. If you have opted in to receive email about new comments on any blog post
threads you have decided to follow, then our legal basis of processing is consent.
2.5 To communicate with you.
You may have used our Site to request to attend an event we are hosting, or seek further information
on content we published on our Site, or enquire about our services generally. It is in our
legitimate interests to process your personal data to respond to your requests and to provide
further relevant information, if requested.
2.6 To send you newsletters.
If you have used our Site to request one of our newsletters (generally about our work in and
concerning the kidtech industry), we will use the personal information you have submitted to us for
this purpose. The legal basis we rely on is consent and you may unsubscribe from receiving
newsletters at any time by clicking on the unsubscribe button at the foot of the newsletter email
that you receive.
3. How we protect and retain your information
We adopt and implement appropriate and industry-standard security practices regarding
the collection, storage and processing practices of personal information, including using
SSL-secured communication channels, firewall-protected servers and 128-bit encryption for personal
information provided via the Site. We also take necessary security measures to protect against
unauthorized access, alteration, disclosure or destruction of personal information and data stored
on our servers. We have also put in place manual safeguards such as limited employee access and
confidentiality agreements. We will retain your personal information in this secure manner for as
long as is needed. This will depend on the type of personal information collected and the purpose
for which it was collected.
4. Sharing your personal information
We use third party service providers to help us operate our Site (such as hosting services),
administer Site-related activities on our behalf (such as gathering statistical data and sending out
surveys) or to organize events which you have signed up for. If you would like to receive a list of
our service providers with whom we share your personal information, please get in touch with us.
We may disclose your personal information (a) in the good faith belief that we are required to do so
by law; (b) if doing so is reasonably necessary to comply with legal process; (c) to respond to any
claims; (d) to enforce the terms and conditions of our Site; or (e) to protect the rights, property,
or personal safety of TotallyAwesome, its users or the public.
Your browser may allow you to set a Do Not Track (DNT) signal indicating that you do not wish your
online activity to be tracked. Currently, our system does not support and does not act on DNT signal
headers that we may receive.
5. Your Rights
Where you have given us consent to use your information for any of the above purposes,
you have the right to withdraw that consent at any time. You can opt-out of receiving newsletters at
any time by clicking on the unsubscribe button at the foot of the newsletter email that you receive.
You may also have a right to object to our use of your information where we are relying on a
legitimate interest and there is something about your particular situation that makes you want to
object to our processing on this ground. Please contact us at
or using the contact information below.
6. Contact Us
If you have any questions, need information or require assistance, contact us:
Attn: Privacy Team
TotallyAwesome Singapore Pte. Ltd
168 Robinson Road #22-03, Singapore 068912
material, we will place a notice on the Site by revising the link to read substantially as “Updated